Terms of service
Overview
Hopify is a Pakistan-based e-commerce business serving customers nationwide.
We aim to provide transparent policies, reliable service, and customer support for all orders placed through our website.
Welcome to Hopify.pk! The terms “we”, “us” and “our” refer to Hopify. Hopify operates this store and website, including all related information, content, features, tools, products and services in order to provide you with a curated shopping experience (the “Services”).
Hopify is powered by Shopify, which enables us to provide the Services to you. However, all sales, purchases, and support are directly between you and Hopify.pk.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
Section 1 - Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in Pakistan or that you have consent from a parent/guardian for minors.
When using our Services (including browsing or purchasing), you may be asked to provide information such as your name, email, billing, payment, and shipping details. You agree that this information is accurate and up to date.
You are responsible for maintaining the security of your account and password. You may not sell, share, or transfer your account to another person.
Section 2 - Our Products
We aim to provide accurate product descriptions and images. However, actual product appearance, size, or color may vary slightly due to device settings or manufacturing differences.
We do not guarantee that any product will meet your exact expectations. Products, prices, and descriptions may change at any time without prior notice.
Section 3 - Orders
Placing an order means you are making an offer to purchase. Hopify reserves the right to accept or reject any order. Orders are confirmed only once payment (COD or prepaid) is processed.
Please review your order carefully before placing it. Some orders may not be cancelled after confirmation.
All purchases are subject to our Refund & Return Policy.
Section 4 - Prices and Billing
- All prices are listed in Pakistani Rupees (PKR).
- Prices may change without notice.
- Discounts, promotions, and offers are subject to their own terms.Unless otherwise stated, prices do not include delivery charges.
- For Cash on Delivery (COD), payment must be made in full to the courier at the time of delivery. For prepaid orders, you agree that all billing details provided are accurate and authorized.
Section 5 - Shipping and Delivery
- Standard delivery time: 2–5 working days nationwide (may vary by city).
- Delivery charges will be shown at checkout.
- We are not liable for delays caused by couriers, weather, strikes, customs, or events outside our control.
- Risk of loss passes to you once the product is handed over to the courier.
Section 6 - Intellectual Property
All content on Hopify.pk, including text, graphics, images, logos, product descriptions, and designs, is the property of Hopify.pk and protected under applicable intellectual property laws of Pakistan and internationally.
You may not reproduce, copy, distribute, or exploit any part of our Services without written permission.
Section 7 - Optional Tools
We may provide access to third-party tools or integrations. These are provided “as is” without warranties. Use them at your own risk and discretion.
Section 8 - Third-Party Links
Our Services may link to third-party websites. We are not responsible for the content, policies, or purchases made through those websites. Please review third-party terms before engaging.
Section 9 - Relationship with Shopify
Hopify.pk is powered by Shopify for hosting and payment processing. However, Shopify is not responsible for your purchases. All transactions are directly with Hopify.pk.
Section 10 - Privacy Policy
Your personal information is collected and used in accordance with our Privacy Policy.
As Shopify powers our store, some data may be processed by Shopify or its partners.
Section 11 - Feedback
If you submit reviews, suggestions, or ideas (“Feedback”), you grant Hopify.pk the right to use and share them for business purposes without obligation to you.
Section 12 - Errors and Inaccuracies
We reserve the right to correct any errors or inaccuracies on the website (including pricing and product details) and to cancel orders if necessary.
Section 13 - Prohibited Uses
You may not use our Services:
- For unlawful or fraudulent purposes
- To harass, abuse, defame, or harm others
- To spam or distribute viruses/malware
- To copy, scrape, or exploit our content
- To resell products without permission
Section 14 - Termination
We may suspend or terminate your access if you violate these Terms.
Section 15 - Disclaimer of Warranties
Our Services and products are provided “as is” without warranties of any kind, unless explicitly stated.
Section 16 - Limitation of Liability
Hopify.pk is not liable for indirect or consequential damages, lost profits, or delays. Liability is limited to the amount paid for the product.
Section 17 - Indemnification
You agree to indemnify and hold Hopify.pk harmless against claims or damages arising from your use of the Services or breach of these Terms.
Section 18 - Governing Law
These Terms are governed by the laws of Pakistan. You agree to submit to the jurisdiction of the courts of Karachi, Pakistan.
Section 19 - Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page, and continued use of our Services constitutes acceptance of the changes.
Section 20 - Contact Information
Business Name: Hopify
Phone: +92 309 9805242
Email: support@hopify.pk
Business Address:
Hopify, GB-3, City Shopping Galleria, Ground Floor, Garden Rd, Sindh, Karachi 75699, Pakistan
We are an online e-commerce store serving customers across Pakistan.
For any inquiries, feel free to contact us via phone, email, or the form below.