Shipping policy
Shipping Policy
Order Processing
Orders are processed after confirmation (for Cash on Delivery) or successful payment (for prepaid orders). Processing typically takes 1–2 business days. During peak seasons or sales, processing may take slightly longer.
Shipping & Delivery
We deliver across Pakistan through trusted courier partners.
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Major cities: 2–5 business days
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Remote areas: up to 7 business days
Delivery times are estimates and may vary due to external factors such as weather, public holidays, or courier delays. If your order is delayed, our support team will assist you in tracking and resolving the issue.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order details.
Promotional offers such as free shipping may apply to selected orders.
Cash on Delivery (COD)
COD is available within Pakistan for eligible orders.
Our team may contact you to confirm your order before dispatch to ensure smooth delivery.
Order Tracking
Once your order is shipped, tracking details will be shared via SMS or email so you can monitor your delivery.
Address Accuracy
Please ensure your shipping address and contact details are correct.
If there is an issue with delivery due to incorrect information, our support team will work with you to arrange a solution.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at support@hopify.pk.
We will work with the courier partner to investigate and resolve the issue as quickly as possible.
Business Information
Hopify is a Pakistan-based e-commerce store serving customers nationwide.
For any shipping-related queries, contact us at:
📞 +92 309 9805242
📧 support@hopify.pk